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| SETTING UP EMAIL IN OUTLOOK, OUTLOOK
EXPRESS, EUDORA or OTHER MAIL CLIENTS Under TOOLS,
Go to ACCOUNTS
Then select "Add Mail Account" and enter the following
info:
Choose a display name, such as your first name, first and last
name or business name.
Next, enter your email address.
Next select POP3 and enter cgp.reliablehosting.com for both
incoming and outgoing servers.
The account name is your entire email address, you@yourdomain.com
Your Password is for only you to know, please call us 530-544-7058
if you've lost or forgotten your password.
WEB BASED MAIL
Each user that is added to your domain will automatically have
a web based mail account set up that can be accessed at
http://www.dollardesigns.net/mail/
Users can login with their e-mail address and the password assigned
to that user. Once logged in, users can read and reply to their
email via the web page.
NOTES:
This mail server uses the full e-mail address of an account
as the login or user name. (for example...if your account is
info@test.com you would use info@test.com as the login)
The default account above will be a catchall for all mail coming
into the which have not been set up as individual POP accounts
or their aliases. If you expirence spam problems over this you
can request this feature be turned off. Also, all separate users
requested originally with the default above will have the same
password as shown above. |
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ADMINISTRATION PANEL
Additions and changes to this email account can be made at:
http://cgp.reliablehosting.com:8010/Admin/yourdomain.com/Admin/
using the webmaster@ email and password. You will need to contact
us for this information.
SEE BELOW FOR STEP BY STEP METHOD ON HOW TO SET UP ACCOUNTS.
* Once you have logged in please change your password for added
security. |
IMPORTANT!
Please print out a copy of this e-mail and keep it in a safe place.
You will need it in case your computer crashes, hard drive dies, etc.
TROUBLESHOOTING
When setting up your account in your e-mail client, be sure to use
cgp.reliablehosting.com as the outgoing (SMTP) and incoming (POP or
IMAP) mail server name.
If you should have problems sending mail from your account using
cgp.reliablehosting.com as the SMTP (outgoing mail) server, try using
the SMTP server of your ISP, DSL or cable provider.
Additionally, if you should get authentication errors while sending
using Outlook Express, try checking the box under "servers" in the
account properties marked, "my server requires authentication".
Lastly, if you are using Eudora and you get SSL errors, try going
to the persona tab and editing the properties of the default persona.
Turning off SSL in both the general and inbox tabs seems to work.
For instructions for setting up Outlook, Outlook Express, Eudora or
Netscape please go to:
http://www.reliablehosting.com/tutorials
If this account is associated with a new domain setup, or if
you are switching servers (resulting in DNS changes),
there will be a 24 to 48 hour delay in accessing this email account.
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TO ADD A NEW USER (email account) TO YOUR DOMAIN:
1) Log into your mail account at http://cgp.reliablehosting.com:8010/Admin/yourdomain.com/Admin/
2) In the 'Create Account' field, type in the username of the
account you'd like to create. For example, if you are creating
a new email address 'name@yourdomain.com',
type for 'name', whatever you like in this field.
Click the "Create Account" button. You will be taken to a new screen.
3) In the 'Real Name' field, type in the same username that you
typed into the 'Create Account' field on the previous screen or another
of your choice.
4) In the 'Password' field, provide a unique password for this user.
To
see a flash demo on the process of adding emails click here.
5) If you wish to define any aliases for this user, do so in the
alias field (hit add after defining each alias). If you do not wish
to add aliases to this account, skip this step.
6) Hit update and you are done.
To
see a flash demo on the process of adding aliases click here.
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ADDITIONAL INFO ON ADDING EMAIL ACCOUNTS
TO YOUR DOMAIN:
LOGINS FOR USERS (email accts.) ADDED TO YOUR DOMAIN:
Any user that you add will use the email address you created for them
as their login name.
For instance, if you create a new address (user) called new_user,
their login name will be the whole email address
(new_user@yourdomain.com).
They must use the password that you assigned to them in order to access
their email.
FORWARDING:
When setting up forwarding, use the section entitled "Rules". In the
field,
"Redirect All Mail To:", add the email address you wish to forward to.
Also,
indicate whether or not you wish to leave mail on the server.
IF YOUR MAIL IS BEING FORWARDED:
If you requested mail to your account/s be forwarded to another address
the server will by default not keep a copy on the server. There won't
be a
need to set up your e-mail account in an e-mail client as your current
settings will be sufficient to download any mail to your domain.
SETUP:
A typical setup for e-mail would look like this.
If using Outlook express for example do the following steps..
Step 1:Go to tools
Step 2:Go to Accounts and click on the mail tab
step 3:Hit add, mail
Step 4:Type in name
Step 5:Next, type in your new e-mail address
Step 6:Next, put cgp.reliablehosting.com in the incoming and outgoing
mail server lines
Step 7:Next, login line will get your new e-mail address followed by
your password
Step 8:Next, Finish
Step 9:Highlight the new mail account and click the button marked "set
as default"
Step 10:While highlighted, click properties
Step 11:Go to the servers tab and click the box "My server requires
authentication"
Step 12:Hit ok, close out the box and check your mail.
Please write back or call if you have any problems or questions.
When e-mailing about a tech question please add your
phone number and time to call for better service
in emergencies.
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Additional Information:
Technical Update List:
Please add an email that we can always reach you at to our Technical
Update List.
Should we have any planned maintenance or upgrades, all emails on this
list will
be sent a notification. You can add your email to the list at:
http://techupdates.reliablehosting.com/techlist.htm
Running a Mailing List:
If you are going to run your own mailing list(s), we require our
customers
to use the Double Opt-in method, which MUST have the ability for
recipients to
"auto-remove" their email address from your list(s).
Spam Policy:
Please review our mailing policy here:
http://www.reliablehosting.com/spampolicy.htm
For a proven, rock-solid mailing list manager, we highly suggest this
script:
http://www.activecampaign.com/
You can also check out other double opt-in mailing list management
scripts at:
http://www.hotscripts.com
Spam Filter:
If you need for an excellent Spam filter, try K9; http://keir.net/k9.html
it's free and highly intelligent. It's also easy to install
and "learns" quickly with most users getting a 95% success rate
on its actions. Best of all the mail is not lost, you can review
what it catches in a folder on your client side.
Our No Filter Policy:
Reliablehosting believes in a "no RBL, no filter" policy. We feel that
controlling who can send you emails is too much a risk for a customer
to loose
legitimate email. Using programs like this will give you the power of
controlling
your own email.
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